The Majority of Small Business Owners are Baby Boomers
Survey highlights of current and aspiring Baby Boomer small business owners.
Posts written by Rex Hammock
The 150-Year History of the Term ‘Small Business’
Until the end of the 19th century, there were few big businesses so the history of the term “small business” is less than 150 years. Today, no other phrase comes close to describing companies up to 500 employees.
Google Launches CallJoy, a Souped-up ‘Phone Agent’ for Small Businesses
CallJoy was developed inside Google and uses several technologies, including virtual phone numbers, audio transcriptions, automated reporting and analytics.
Advice
When Selling to Small Business Owners, Focus on Situations, Not Operations
When selling to a small business customer, drop the jargon and mindset of a large organization and talk about the customer’s situation.
Happy Small Business (and Small Business Customer) Week, 2019
While small businesses create jobs, there’s another thing that small businesses and their customers do that’s equally important: They create communities.
Advice
Don’t Try to Outsmart Customers, Try to Help Customers Get Smarter
Help customers become smarter at their jobs, passions or other facets of their life. Such help is the key to long term customer relationships.
Trucking Companies Are Challenged to Find Drivers
While many U.S. industries are in need of employees, one of the most desperate needs are for truck drivers.
How to Hire Employees: Tips From the SBA
Protect workers’ rights and your business by adhering to labor laws