Retail sales in October were up 5.6 percent from the previous year
Recent research suggests that people believe negative reviews more than positive ones — despite their questionable credibility.
Even when managers respond to positive reviews, it has the same benefits as when they respond to negative reviews.
Legislation will override clauses meant to keep customers from writing negative reviews.
Amazon is changing the formula that determines the ranking and display of product reviews. And that might even be good for its competitors.
Yelp sues Revleap claiming the company’s reputation management promises are a scam and violate Yelp’s terms and trademark.
A Bed & Breakfast charges wedding parties $500 for each negative review appearing on the internet after the event. The internet hears about the policy and it becomes a case study in how NOT to address negative reviews on Yelp.
After a study found that Yelp lags in the accuracy of data in its local listings, the review site conducted its own research and, well, you can guess the rest.
Apple today unveiled the next generation of some of its most popular office and mobile tech tools.
Eligible taxpayers can claim the deduction for the first time on the 2018 federal income tax return they file in 2019.
Dressing up for Halloween at work can be fun but it can also be scary if you don’t help your employees know what NOT to wear.