Don’t Try to Outsmart Customers, Try to Help Customers Get Smarter
Help customers become smarter at their jobs, passions or other facets of their life. Such help is the key to long term customer relationships.
Information, ideas, how-tos and inspiration for a small business owner or manager about selling products and services.
Help customers become smarter at their jobs, passions or other facets of their life. Such help is the key to long term customer relationships.
Even in the digital age, customer satisfaction hinges on human interaction
A round number gives the signal that the party doesn’t really know what it’s doing.
A state-by-state rundown of the regulations related to customer returns, refunds and exchanges.
According to the Pew Research Center, most Americans like giving and receiving gifts as part of celebrating the holiday season.
The patterns and preferences of holiday shoppers this year.