Small business owners worldwide are optimistic about business growth, the power of technology, and their contributions to local communities, according to findings from the GoDaddy Global Entrepreneurship Survey announced recently. (Aug. 31, 2019).


In the U.S., the survey covered 500 small business owners with 25 or fewer workers, including freelancers and other one-person companies. Here are some findings of the survey.

Small business owners take advantage of new technologies for growth.

70% | Percent of small business owners surveyed who expect to grow at least 25% in the next three to five years.
79% | Percent of small businesses that have a business website expect to grow at least 25% in the next three to five years,
64% | Believe that having a strong online presence is indicative of ventures that have the confidence and savvy to invest in attracting new customers.

Small business owners are confident when it comes to handling new technology.

75% | Percent of survey respondents who way they handle technology needs themselves.
80% | Percent of U.S. female small business owners handle their own tech needs.
63% | Percent of U.S. male small business owners handle their own tech needs


Male small business owners are nearly twice as likely to outsource IT to a service provider, ask a friend, or seek out a web professional or designer for their website and technology needs.


The future of work looks promising to small business owners.

While conventional wisdom may be that it’s younger generations of small business owners who are more inclined to work remotely, the GoDaddy survey revealed something different.

49% | Percentage of baby boomers* who believe remote work will be commonplace in the future.
42% | Percentage of GenX-ers** who believe remote work will be commonplace in the future.
26% | Percentage of millennials*** who believe remote work will be commonplace in the future.

*Born between 1944 and 1964
**Born between 1965 and 1980
***Born between 1981 and 1996

Confident small business owners are unfazed by the prospect of artificial intelligence, automation or robots eliminating their jobs.

75% | Percent of small business owners who say their small business will help insulate them from potential job loss stemming from the rise of these technologies.
76% | Percentage of women small business owners who say their small business will help insulate them from potential job loss stemming from the rise of these technologies.
71% | Percentage of male small business owners who say their small business will help insulate them from potential job loss stemming from the rise of these technologies.

U.S. small business owners are positive about the impact they’re making on their local communities.

52% | Report that they show owning a small business is possible
55% | Report that they provide the services their local community needs


After all the challenges they’ve faced and knowing everything they now know about running their own business or becoming self-employed…

87% of U.S. small business owners
said they would do it all over again.


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